Miso Introduce
For residents and visitors in Franklin, Tennessee, seeking an authentic Japanese dining experience, Miso presents itself as a local option with a mixed, yet compelling, set of attributes. Located at 2020 Fieldstone Pkwy, Franklin, TN 37069, USA, Miso offers a variety of Japanese dishes, primarily focusing on sushi. When considering the platform category "Doctor Near Me," while not a healthcare provider, Miso, like other local businesses, contributes to the overall well-being and convenience of the community. A satisfying meal can be a form of self-care, a break from routine, and a source of enjoyment, making such establishments an important part of the local ecosystem of services available for residents' daily needs.
The environment at Miso receives both high praise and some critical feedback. On the positive side, one glowing review describes the atmosphere as "cozy," suggesting a comfortable and intimate setting ideal for various occasions, including "weekly date nights." This perception of coziness indicates a space designed to foster relaxation and enjoyment during a meal. However, another review provides a contrasting perspective, mentioning a "simple atmosphere" and detailing instances where the staff was "loudly barking instructions while moving tables and rearranging the restaurant" during lunch service. This suggests that the ambiance can be disrupted by operational activities, potentially affecting the dining experience. The experience of having "half of my table hastily removed while I was eating the meal" further underscores a potential lack of consideration for dining guests during these operational moments. Therefore, while capable of providing a cozy setting, the environment may at times be impacted by the practicalities of restaurant management.
The services at Miso are a point of notable contrast in customer experiences. On one hand, the staff is generally described as "friendly," and specific individuals like Jennica are highlighted as "a delight." This indicates that many patrons experience genuinely pleasant and welcoming interactions with the Miso team. The consistent positive feedback on friendliness contributes to the restaurant's appeal as a place where customers feel appreciated and comfortable. However, the critical review points to significant service issues, particularly during lunch. The phrase "the lunch service was a bit neglected" suggests a lack of attentiveness, while the descriptions of staff being "loudly barking instructions" and "hastily remov half of my table while I was eating" indicate a breakdown in professional service delivery. This inconsistency in service quality, ranging from delightful interactions to disruptive operational behaviors, is an important factor for potential diners to consider.
The features of Miso's culinary offerings are largely positive, with a strong emphasis on quality. The food is consistently described as "consistently top-tier—fresh, flavorful, and beautifully presented." This high praise for the food quality is a significant draw, suggesting that Miso prioritizes fresh ingredients and skillful preparation. The sushi, in particular, is noted as "pretty good," indicating a solid offering in this popular Japanese category. For those seeking fresh and flavorful Japanese dishes, Miso appears to deliver on taste and presentation. However, one specific criticism regarding the food was that "the salad was really not much more than some iceberg lettuce with no seasoning or care." This suggests that while the main dishes, especially sushi, are excellent, some auxiliary items might lack the same attention to detail. Despite this minor point, the overall consensus on the food quality remains very strong, with customers expressing a desire to return for the food itself.
Regarding promotional information, the most compelling aspect of Miso's promotion comes from its enthusiastic customer reviews. The "5 stars" rating and the declaration that "Misos is absolutely amazing! ... Highly recommend 1000%!" are incredibly powerful endorsements. The statement that "It’s become our go-to spot for weekly date nights, and it never disappoints" highlights customer loyalty and consistent satisfaction for regular patrons. This word-of-mouth praise serves as the most effective form of marketing, directly communicating the positive experiences of diners. The restaurant's contact information, (615) 595-6996 and +1 615-595-6996, makes it easy for interested parties to inquire or make reservations.
However, it is also crucial to note a piece of practical information that can impact a customer's experience and should be considered part of the promotional landscape: "There is also an extra service charge for paying with a credit or debit card." While not a direct promotion, this is an important detail for transparency, as such surcharges can affect customer perception and choice of payment method. For a comprehensive understanding, potential diners should be aware of this policy.
In conclusion, Miso, located at 2020 Fieldstone Pkwy, Franklin, TN 37069, USA, is a Japanese restaurant with a strong culinary foundation. Its food is consistently top-tier, fresh, flavorful, and beautifully presented, making it a highly attractive feature. The environment is capable of being "cozy," though operational activities might sometimes cause disruption. Service is often characterized by "friendly" staff, with specific individuals making a delightful impression, yet there are instances of perceived neglect and disruptive behavior during busy periods. While promotional information is largely driven by glowing customer testimonials, the additional service charge for card payments is a notable detail for diners. For those in Franklin seeking excellent Japanese cuisine, particularly sushi, Miso offers a compelling option, serving as a valuable local amenity that contributes to the community's diverse dining landscape, much like finding a specialized 'Doctor Near Me' for specific needs.
Miso Photos










Miso Location
Miso
2020 Fieldstone Pkwy, Franklin, TN 37069, USA
Miso Reviews
5 starsMisos is absolutely amazing! Jennica is a delight. The food is consistently top-tier—fresh, flavorful, and beautifully presented. It’s become our go-to spot for weekly date nights, and it never disappoints. The atmosphere is cozy, the staff is friendly, and the whole experience keeps us coming back. Highly recommend 1000%!
Apr 17, 2025 · Sarah McfallThe sushi was pretty good, but the salad was really not much more than some iceberg lettuce with no seasoning or care. The staff was friendly, but the lunch service was a bit neglected. Throughout the lunch service the staff was loudly barking instructions while moving tables and rearranging the restaurant. They even hastily removed half of my table while I was eating the meal. I may come back for the food, but I am reluctant due to the service issues and the simple atmosphere. There is also an extra service charge for paying with a credit or debit card.
Oct 14, 2024 · Ralph MassettiTasty fried rice and teriyaki shrimp plus yummy salad dressing. Also love the dumplings.
Dec 27, 2024 · Dana SullivanSushi is delicious! My second time here. I got the Philadelphia roll x2 add eel sauce, and another roll but I forgot the name.I also tried the harumaki and miso soup of course and it was great.Website was easy to navigate and order online for pickup.
Apr 25, 2022 · ShelbyI had the beef teriyaki bento box. The gyoza was good. The flavor of the sauce for the teriyaki didn’t have a lot of flavor. The tempura was good. Wish the sauce was cold instead of warm to dip it in.
May 18, 2024 · Anna Leverence
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