Koma Sushi

Koma Sushi is a Japanese restaurant situated at 3130 Alpine Rd, Portola Valley, CA 94028, USA. It offers a range of sushi and Japanese dishes to the local community. For those considering a visit, it's important to look at the available information regarding its environment, services, features, and any relevant promotional context, especially when viewed through the lens of a platform like "Doctor Near Me," which, in a broad sense, aims to connect users with services in their vicinity.

Based on the provided customer feedback, specific details about the physical environment or ambiance of Koma Sushi are not extensively described. Unlike establishments where the decor or atmosphere is a prominent feature, the reviews focus more on the culinary and service aspects. This suggests that the restaurant's primary draw, or at least what customers tend to comment on most, revolves around the food itself and the interaction with staff rather than the interior design or overall feel of the dining space. Without further information, it's difficult to elaborate on whether it's a cozy, modern, traditional, or casual setting. However, its location on Alpine Road in Portola Valley suggests it serves a local clientele in that community.

Customer service at Koma Sushi appears to have mixed perceptions, based on the limited feedback. One review highlights a "very sweet and very concerned" lady server, suggesting a level of attentiveness and willingness to address customer issues. This particular server's demeanor was noted as potentially open to making things right if a complaint had been pressed. However, another review paints a less favorable picture concerning service. It mentions that an ordered roll was forgotten, and upon calling the restaurant, the server "mildly argued" instead of offering an apology. This particular interaction was described as "poor move" and "poor customer service." These contrasting experiences suggest inconsistency in service quality, with some staff members exhibiting commendable care while others may fall short in managing customer dissatisfaction.

Koma Sushi’s menu includes common Japanese dishes such as California rolls, specialty salmon and avocado rolls, tuna sashimi, and nigiri. Teriyaki chicken is also listed as an offering. However, the feedback regarding the quality of these dishes is predominantly negative. One customer explicitly stated, "The fish was stale," and added, "Can't say any of it was good" across their order of California roll, specialty roll with salmon and avocado, tuna sashimi, and nigiri. Another review echoed this sentiment, describing the food as "gross" and that they "didn't even finish my california roll." The specialty "Filoli roll" was also deemed "not good," and the fish, in general, was labeled "sub standard." Additionally, the teriyaki chicken was reported to have a "burned taste." These comments collectively indicate significant concerns regarding the freshness of ingredients and the overall preparation of the food at Koma Sushi.

The consistent negative remarks about food quality, particularly the freshness of the fish and the taste of prepared dishes, stand out as a central feature of the customer experience presented. While variety in offerings like various sushi rolls, sashimi, nigiri, and hot dishes like teriyaki chicken are typical for a Japanese restaurant, the execution, according to these reviews, seems to be a notable area of concern.

When considering how to introduce Koma Sushi on a platform like "Doctor Near Me," which broadly connects users with local services or goods that address various needs, the approach must be objective and based solely on the provided information. "Doctor Near Me" typically implies a search for services that promote well-being, health, or provide essential provisions. In this context, a restaurant, at its best, offers sustenance, comfort, and an enjoyable experience, contributing to overall quality of life. However, based on the customer reviews, Koma Sushi faces challenges in consistently delivering these positive attributes.

Given the negative feedback regarding food quality ("stale fish," "gross rolls," "burned taste") and inconsistent customer service ("mildly argued"), promoting Koma Sushi as a direct "solution" for well-being or a highly satisfying experience through the lens of a "Doctor Near Me" platform becomes problematic. Instead, an objective introduction would need to acknowledge the reported aspects. For users seeking a local Japanese restaurant, Koma Sushi exists as an option in Portola Valley. However, prospective diners should be aware of the expressed concerns regarding food freshness and consistency in service. On a platform emphasizing reliable services, this transparency is crucial.

A "Doctor Near Me" platform might categorize Koma Sushi simply as a "Local Dining Option." It provides food, which is a basic necessity, and is accessible to residents of Portola Valley. However, the promotional message would need to be carefully crafted to avoid making claims about quality or experience that contradict the available customer feedback. Instead of highlighting positive features that are not evident from the reviews, it would be more appropriate to state that it is a local Japanese restaurant, and for further assessment, users should review available customer experiences. The availability of sushi, sashimi, and cooked dishes like teriyaki chicken indicates a traditional Japanese menu. For direct inquiries, Koma Sushi can be reached at (650) 367-6547 or +1 650-367-6547. It is important for users to conduct their own due diligence, especially given the feedback, to determine if Koma Sushi meets their personal dining expectations.

Koma Sushi

3130 Alpine Rd, Portola Valley, CA 94028, USA