Sakura Sushi & Grill: A Douglasville Spot with Mixed Reviews

Sakura sushi & grill Introduce

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For residents of Douglasville, Georgia, Sakura Sushi & Grill has been a familiar name in the local Japanese dining scene for over a decade. Historically, it has been a go-to for sushi and other Japanese favorites. However, like many establishments, it appears to have undergone changes, particularly since the COVID-19 pandemic, which have led to a mixed bag of experiences for local patrons. While some still appreciate its flavors, recent customer feedback suggests a shift in its service model and overall consistency. This article aims to provide a factual overview for Georgia locals considering Sakura Sushi & Grill for their next meal, reflecting both its potential and the concerns raised by recent diners.

Location and Accessibility

Sakura Sushi & Grill is conveniently located at 4900 Stewart Mill Rd Suite J, Douglasville, GA 30135, USA. This address places it in an accessible part of Douglasville, making it relatively easy for residents across the city and surrounding areas in Georgia to reach. Situated within a commercial plaza, there's typically ample parking available, which helps with the convenience factor for both pickup orders and any potential dine-in experiences (though current dine-in availability is a noted concern, as discussed below). Its location serves the Douglasville community, offering a local option for Japanese cuisine.

Services Offered

Sakura Sushi & Grill offers a range of Japanese dishes, primarily focusing on sushi and hibachi, with services tailored mostly for takeout and delivery, given recent changes:

Extensive Sushi and Sashimi Menu: Sakura Sushi & Grill provides a broad selection of sushi and sashimi. This includes classic Maki Sushi such as California Roll, Spicy Tuna Roll, Philadelphia Roll, Eel Roll, Salmon Roll, and many more. They also feature an array of "House Special Rolls" with creative combinations like the Sakura Roll, Tiger Roll, Hawaiian Roll, Dragon Roll, Volcano Roll, and Godzilla Roll, among others. Nigiri and Sashimi a la carte options are also available.
Hibachi Grill Entrees: For those who prefer cooked Japanese dishes, Sakura Sushi & Grill offers various hibachi options, including popular choices like Chicken, Steak, Shrimp, Scallop, and Filet Mignon, as well as combinations. These typically come with sides like house soup, house salad, and a choice of rice.
Appetizers and Soups: A selection of appetizers is available to start your meal, such as Edamame, Gyoza dumplings, Spring Rolls, Tempura Appetizers, Fried Calamari, and Tuna Tataki. They also offer classic soups like Miso Soup and House Soup.
Noodle and Rice Dishes: Beyond hibachi, their menu includes Udon noodle soups and Yakisoba (stir-fried Japanese noodles) with various protein options. They also offer different types of fried rice, including their signature Sakura Fried Rice.
Takeout and Delivery Focus: A significant shift noted by long-time customers is the apparent discontinuation of dine-in service. The restaurant now seems to primarily operate as a takeout and delivery-focused establishment. Orders can be placed directly or through third-party delivery services like Uber Eats, DoorDash, Postmates, and Beyond Menu.

Features / Highlights

Sakura Sushi & Grill in Douglasville, GA, presents a mixed bag of features and experiences, as reflected in recent customer feedback:

Historically Good Sushi and Soup: Long-time patrons recall a period where the sushi was "decent" and the house soup was "amazing," suggesting a history of quality food. Some recent reviews still mention decent sushi when accuracy is maintained.
Wide Variety of Sushi Rolls: The menu offers an extensive selection of classic and specialty sushi rolls, providing numerous choices for sushi enthusiasts in Douglasville.
Convenient for Takeout/Delivery: For those specifically seeking Japanese food for consumption at home, the restaurant's primary focus on takeout and delivery offers a convenient option within Douglasville.

However, it is crucial to address the significant and recurring concerns highlighted in recent customer reviews:

No Dine-In Service: A major change post-COVID-19 appears to be the discontinuation of dine-in service, which has disappointed loyal customers who previously enjoyed the in-restaurant experience. This limits the dining format available to patrons.
Inconsistent Food Quality and Accuracy: Recent orders have shown significant issues, including:
- Incorrect preparation (e.g., "no eel or eel sauce on the eel roll," "dragon roll was like a Cali roll with shrimp" instead of its described ingredients).
- Inconsistent texture and toppings (e.g., "soggy mess with the teriyaki" on a Hawaiian roll, panko breadcrumbs instead of tempura flakes).
- Specific dishes being "extremely greasy" to the point of food being "fully saturated in oil."
Reduced Portion Sizes for the Price: Customers feel they "don't get enough for what you pay," citing examples like very small soup containers for the price. This suggests a perceived decline in value.
Poor Customer Service/Managerial Response: A significant point of frustration for patrons is the unhelpful managerial response to order issues, with managers reportedly redirecting customers to third-party delivery services even when the error originated with the restaurant. This lack of accountability and willingness to "make it right" is a major deterrent.
Missing Items and Utensils in Orders: Reviews indicate missing essentials like chopsticks, napkins, and sufficient soy sauce packs in takeout orders, diminishing the overall convenience and quality of the at-home dining experience.
Cleanliness and Packaging Issues: Mentions of "plastic in my roll" and food being "just thrown in the bag" with sauces "spilled all out" point to significant issues with food handling, hygiene, and packaging for delivery/takeout.

Promotions or Special Offers

Given the strong focus on takeout and online ordering, Sakura Sushi & Grill may participate in various promotions offered through third-party delivery platforms or might have internal specials. For example, online menus sometimes highlight popular items or bundle deals. However, specific, ongoing promotions are not widely advertised in public reviews, which tend to focus on individual order experiences. For residents of Douglasville, Georgia, interested in discovering any current promotions or special offers, the best approach would be to:

Check Third-Party Delivery Apps: Platforms like Uber Eats, DoorDash, Postmates, and Beyond Menu often feature restaurant-specific deals, discounts, or free delivery offers.
Visit Their Website: If an official website is maintained, it might list current specials or a rewards program (though current info is limited).
Contact Directly: Calling Sakura Sushi & Grill at (678) 391-1906 could provide information on any in-house specials for pickup orders.

Customers should be aware that pricing on third-party apps can sometimes differ from direct restaurant pricing.

Contact Information

For those considering placing an order with Sakura Sushi & Grill, here’s how to get in touch:

Address: 4900 Stewart Mill Rd suite j, Douglasville, GA 30135, USA
Phone: (678) 391-1906
Hours of Operation: (Based on available online information, please confirm directly as hours can vary or change)
- Monday - Saturday: 11:30 AM - 10:00 PM (some sources say 9:30 PM or 10:30 PM, best to check online ordering platform for specific daily cut-off times)
- Sunday: Closed

Conclusion: Why This Place is Suitable for Locals

For residents of Douglasville, Georgia, Sakura Sushi & Grill presents a local option for Japanese cuisine, particularly for those seeking sushi and hibachi for takeout or delivery. Its long-standing presence in the community suggests that it has served many patrons over the years. The extensive menu offers a wide variety of sushi rolls and cooked dishes, which can appeal to diverse preferences within a household or group. If you're specifically looking for a very local option for a quick sushi or hibachi fix without wanting to dine out, Sakura Sushi & Grill provides that convenience via online ordering and pickup.

However, based on recent and consistent customer feedback, it is important for locals to approach ordering from Sakura Sushi & Grill with caution. Significant concerns regarding declining food quality, inconsistent order accuracy (e.g., missing ingredients or incorrect preparations), perceived reduced value for money, and, notably, unhelpful customer service from management, have been repeatedly voiced. The discontinuation of dine-in service is also a factor for those who prefer the restaurant experience. While there's a history of being a loved local spot, current reviews suggest that locals might find more consistent quality and better overall value, including customer service, at other Japanese restaurants in the broader Georgia area, especially if a full dining experience is desired.

Sakura sushi & grill Vibe

All Day - Vegetable Maki Roll
Avocado & Cucumber Roll US$8.50
Sliced avocado and cucumber wrapped in sushi rice and seaweed, embodying the simplicity and freshness of traditional maki rolls.
Cucumber Roll US$8.50
Crisp cucumber wrapped in seaweed and rice, a refreshing vegetarian sushi option.
Viggie Roll US$8.50
Inari, avocado, and cucumber.
Pickled Radish Roll US$8.50
Rice and seaweed wrapped around tangy pickled radish, typically presented in a roll format.
Avocado Roll US$8.50
Fresh avocado slices rolled in seaweed and sushi rice, a vegetarian delight.

All Day - Side Orders
Steamed Rice US$3.00
Soft and fluffy white rice, cooked to perfection.
Side Sushi Rice US$4.50
Steamed white rice gently seasoned with a blend of sweet sushi vinegar, often garnished with a sprinkle of sesame seeds.
Side Hibachi Shrimp (6oz) US$14.00
Six oz.
Side Hibachi Chicken (6oz) US$11.00
Six oz.
Side Fried Rice US$4.00
Savory fried rice with scrambled eggs, peas, and a hint of soy sauce.
Side Hibachi Steak (6oz) US$14.00
Six oz.
Side Hibachi Vegetables US$7.00
Sauteed broccoli, zucchini, carrots, mushrooms, and onions in a savory hibachi sauce, typically includes a soy-based flavor.
Side Hibachi Scallop (6oz) US$15.00
6 oz
Side Hibachi Fillet Mignon (6oz) US$15.00
Side hibachi fillet mignon (6oz). Choose meat temperature: medium, medium rare, medium well, rare, well done.
Extra Side Sauce Or Dressing US$1.00
Choose from an assortment of 2oz side sauces or dressings, including eel, ginger, gyoza, and hot chili, among other options like ponzu, seafood, and teriyaki.
Sriracha Hot Sauce (28oz) US$14.95
A 28oz bottle of sriracha hot sauce, a tangy and spicy condiment made with a blend of chili peppers, garlic, and vinegar, ideal for adding heat and flavor to any dish.

All Day - House Special Roll
Rock N’ Roll US$13.95
Smoked salmon, cream cheese, cucumber, eel, and avocado.
Scallop Roll US$13.95
Mayonnaise, masago, avocado, and salmon.
Yami Yami Roll (10 Pieces) US$13.95
Fried jumbo size tuna roll and spicy sauce.
Super Crunch Roll US$13.95
Tempura crunch, smoked salmon, masago, and avocado.
Sunrise Roll US$13.95
Tuna, salmon, avocado, and masago.
Dragon Roll US$13.95
Shrimp tempura roll, eel, and avocado on top.
Volcano Roll US$14.95
Baked scallop, squid, crab, shrimp, cream cheese, and spicy mayonnaise.
Spider Roll US$13.95
Soft shell crab. Cucumber, avocado, mayonnaise, masago, and kawaii.
Tiger Roll (Whole Roll Deep Fried Cut Ten Pieces) US$14.95
Picked for you. Smoked salmon, avocado, cream cheese, shrimp, crab, and masago.
Caterpillar Roll US$13.95
Eel roll with avocado, tobiko, and bonito flake.
Spicy Rainbow Roll US$13.95
Spicy. Spicy tuna roll with assorted fish and avocado.
Lobster Tempura Roll US$14.95
Lobster tempura, avocado, cream cheese, crab stick, spicy mayonnaise, and masago.
Hawaiian Roll US$13.95
Shrimp tempura, spicy tuna, avocado, spicy mayonnaise, eel sauce, and tempura crunch.
Hawk Roll US$13.95
Shrimp, crabstick, avocado, masago, and spicy mayonnaise.
Pink Lady Roll US$14.95
Soy crepe, spicy tuna crunch, avocado, cucumber, spicy mayonnaise, and eel sauce.
New Year Roll US$14.95
Soy crepe, shrimp tempura, spicy tuna crunch, avocado, masago, spicy mayonnaise, and eel sauce.
Double Rainbow Roll US$14.95
Tuna, salmon, yellowtail, snapper, white tuna, crab, avocado, and masago.
Crispy Crunch Roll US$13.95
Crunchy crab roll top with shrimp, avocado, and eel sauce.
Godzilla Roll US$13.95
Spicy tuna, cucumber, cream cheese, avocado, hot chili sauce, and eel sauce.
Gator Roll US$13.95
Tuna, salmon, yellowtail, avocado, masago, tempura crunch, spicy mayonnaise, and eel sauce.
Hurricane Roll US$13.95
Smoked salmon, crab, avocado, and cream cheese.
Futo Maki US$12.95
Futo maki typically includes crab stick, tamago (sweet egg), oshinko (pickled radish), kampyo (dried gourd strips), cucumber, and inari (tofu), all rolled in seaweed.
MT Fuji Roll US$13.95
Shrimp tempura, cream cheese, avocado, crabstick, spicy mayonnaise, eel sauce, and shichimi.
Spicy Crunch Roll US$13.95
Spicy. Spicy tuna, tempura crunch, and avocado.
Sakura Roll US$13.95
Spicy tuna, shrimp tempura, masago, and tobiko.
Special Cucumber Roll US$12.95
Cucumber, crab, avocado, masago, and cream cheese.
Shrimp Tempura Roll US$13.95
Cucumber, avocado, masago, and mayonnaise.
Salmon Skin Roll US$13.95
Baked salmon skin, masago, kaiwari, and bonito flake.
Bagel Roll US$13.95
California roll topped with smoked salmon and cream cheese.
Dynamite Roll US$13.95
Spicy tuna, salmon, yellowtail, and tempura crunch.
Rainbow Roll US$13.95
California roll topped with smoked salmon and cream cheese.

All Day - Appetizers
Sashimi Appetizer US$16.95
Chef's choice of nine pieces assorted sashimi.
Tuna Tataki US$13.95
Lightly seared tuna, typically accompanied by ponzu sauce and garnished with scallions.
Sushi Appetizer US$14.95
Salmon, tuna, shrimp, crab, and four pieces California roll.
California Roll Appetizer US$14.95
Shrimp, crab, and eight pieces California roll.
Tempura Appetizer US$12.95
Crispy tempura appetizer, choose from vegetable, chicken, shrimp, or soft shell crab.
Gyoza Dumpling US$8.95
Steamed or pan fried.
Shrimp Spring Roll (4 Pieces) US$7.95
Whole shrimp wrapped in spring roll shell.
Spicy Sakura Dumpling US$8.50
Spicy. Steamed.
Fried Calamari US$8.95
Crispy battered calamari rings, served golden brown with marinara sauce drizzle.
Edamame US$7.95
Soy bean.
Vegetables Spring Roll(2 Pieces) US$7.95
Two crispy rolls filled with a blend of vegetables, wrapped in a thin pastry and deep-fried.

All Day - Sushi Ala Carte
Te Maki Hand Roll US$8.50
Temaki hand roll, options include California, eel, salmon skin, scallop, and spicy variations of salmon and tuna.
Sashimi A La Carte (3 Pieces) US$9.50
Sashimi, 3 pieces. Options: tuna varieties, shrimp, eel, crab, scallop (spicy or not), tobiko, egg, salmon (smoked or not), squid, snapper, mackerel, yellowtail, inari, smelt egg, octopus.
Extra Sauce Or Dressing (2oz) US$1.00
Two oz.

All Day - Salad
Spicy Tuna Tartar Salad US$14.95
Spicy. Masago and chefs spicy sauce.
Seaweed Salad (Wakame) US$7.95
Wakame seaweed, typically marinated with sesame seeds and a light dressing.
House Salad US$2.75
Light ginger dressing.
Cucumber Salad US$7.95
Sunomono shrimp, crab, cucumber, and vinegar dressing.
Squid Salad US$7.95
Tender squid tossed in crisp vegetables

All Day - Soups
House Soup US$2.75
A comforting blend of mixed vegetables and selected meats or seafood in a savory broth, following the tradition of takeout soups.
Vegetable Soup US$7.95
Hearty vegetable soup - a medley of fresh seasonal veggies in a light broth
Seafood Soup US$9.95
Shrimp, scallop, squid, and mushroom.
Miso Soup US$2.95
Traditional Japanese broth with tofu, seaweed, and green onions. Comfort in a bowl.

All Day - Udon
Shrimp Tempura Udon US$15.95
Traditional Japanese noodle soup.
Original Udon US$15.95
Fish cake, Asian mushroom, egg. Traditional Japanese noodle soup.
Seafood Udon US$17.95
Traditional Japanese noodle soup.
Steamed Chicken Udon US$15.95
Traditional Japanese noodle soup.

All Day - Don
Unagi Don US$26.95
Roasted eel served over sushi rice.
Chirashi Don US$26.95
Assorted fish sashimi.
Tekka Don US$26.95
Tuna sashimi served over sushi rice.

All Day - Noodle (Yakisoba) & Sakura Fried Rice
Dinner Fried Rice US$16.95
Sakura fried rice with optional protein: chicken, steak, shrimp, or sakura. Choose your spice level: not spicy or spicy.
Yakisoba US$13.95
Stir fry Japanese style noodle.

All Day - Hibachi Dinner
Hibachi Steak Combo Dinner (Shrimp) US$28.95
Soup salad shrimp appetizer vegetables and steamed rice.
Hibachi Chicken Combo Dinner (Scallop) US$27.95
Soup salad shrimp appetizer vegetables and steamed rice.
Hibachi Shrimp Combo Dinner (Filet Mignon) US$29.95
Hibachi shrimp and filet mignon combo served with choice of meat temperature and rice type: fried or steamed.
Hibachi Shrimp Combo Dinner (Scallop) US$29.95
Hibachi shrimp and scallop combo served with choice of fried or steamed rice.
Hibachi Chicken Combo Dinner (Steak) US$27.95
Soup salad shrimp appetizer vegetables and steamed rice.
Hibachi Chicken Combo Dinner (Filet Mignon) US$27.95
Hibachi chicken paired with filet mignon, choice of meat temperature. Includes fried or steamed rice.
Hibachi Chicken Combo Dinner (Shrimp) US$27.95
Hibachi Chicken paired with shrimp. Includes choice of fried or steamed rice.
Hibachi Scallop US$26.95
Soup salad shrimp appetizer vegetables and steamed rice.
Teriyaki Shrimp US$25.95
Soup salad shrimp appetizer vegetables and steamed rice.
Hibachi Filet Mignon US$26.95
Soup salad shrimp appetizer vegetables and steamed rice.
Hibachi Salmon US$25.95
Soup salad shrimp appetizer vegetables and steamed rice.
Teriyaki Chicken US$20.95
Picked for you.
Hibachi Shrimp US$24.95
Soup salad shrimp appetizer vegetables and steamed rice.
Hibachi Spicy Chicken US$20.95
Spicy.
Hibachi Vegetables US$17.95
Soup salad shrimp appetizer vegetables and steamed rice.
Hibachi Steak US$24.95
NY sirloin.
Hibachi Filet Mignon & Shrimp Combo US$35.95
Chef selection dinner.
Hibachi Lobster & Shrimp Combo US$37.95
Chef selection dinner.
Hibachi Chicken & Steak Combo US$34.95
Picked for you. Chef selection dinner.
Hibachi Shrimp Combo Dinner (Salmon) US$29.95
Soup salad shrimp appetizer vegetables and steamed rice.
Hibachi Lobster, Shrimp, Filet Mignon & Chicken US$45.95
Picked for you. Chef selection dinner.

All Day - Children's Mains
Children Filet Mignon US$17.95
Filet mignon, choice of meat temperature, served with salad or soup, and fried rice or steamed rice.
Children Teriyaki Shrimp US$16.95
Hibachi.
Children Vegetable US$12.95
Hibachi.
Children Chicken US$13.95
Hibachi.
Children Shrimp US$15.95
Hibachi.
Children Teriyaki Chicken US$14.95
Hibachi.
Children Steak US$16.95
NY sirloin.

All Day - Sushi and Sashimi Dinner
7 Pcs Nigiri & Cucumber Roll US$21.95
Seven-piece nigiri assortment with cucumber roll. Options include nine or eleven-piece nigiri, paired with tuna, spicy tuna, or California roll.
Sashimi Deluxe (36 Pieces) US$49.95
Sashimi deluxe typically includes 36 pieces of assorted raw fish, selected by the chef, without any accompanying rice or rolls.
Sashimi Regular (18 Pieces) US$29.95
18 pieces. served with soup and salad.
Sushi Dinner (For 2) US$59.95
Nine pieces nigiri, 18 pieces sashimi, rainbow roll, and MT fuji roll.
Sushi & Sashimi Dinner US$32.95
Seven pieces nigiri and 12 pieces sashimi.

All Day - Maki Sushi
Smoked Salmon Roll US$8.50
Smoked salmon roll typically includes smoked salmon, avocado, and cucumber, wrapped in seaweed and rice.
White Tuna Roll US$8.50
White tuna, cucumber, and garlic ponzu sauce, typically wrapped in seaweed with rice.
Sea Eel Roll US$11.50
Sea eel, cucumber, and avocado, typically includes a sweet eel sauce.
Crab Tempura Roll US$13.95
Crab tempura, cucumber, avocada, and masago.
New York Roll US$8.50
Shrimp, cucumber, avocado, and masago.
Crunchy Crab Roll US$8.50
Crab, masago, mayonnaise, and tempura crunch.
Salmon Roll US$8.50
Fresh salmon rolled with rice and seaweed, a classic sushi delight.
Eel Roll US$13.00
Eel, avocado, eel sauce, and sesame seed.
Super California Roll US$14.95
Crab, cucumber, avocado, masago, and soybean shell wrap.
Spicy California Roll US$8.50
Spicy.
Philadelphia Roll US$8.50
Smoked salmon, cream cheese, and cucumber.
Spicy Salmon Roll US$8.50
Spicy.
Tuna Roll US$8.50
Fresh tuna wrapped in seaweed and rice, sliced into bite-sized pieces.
Yellowtail Roll US$8.50
Succulent yellowtail in a crispy seaweed wrap, enhanced with subtle rice flavors
Fried California Roll (10 Pieces) US$12.50
Crab, avocado, and cucumber encased in sushi rice and seaweed, then deep-fried, typically includes a drizzle of mayonnaise sauce.
California Roll US$8.50
Crab, cucumber, avocado, mayonnaise, masago, and sesame seed.
Shrimp Crab Roll US$13.95
Crab masago mayonnaise and tempura crunch.
Spicy Tuna Roll US$8.50
Spicy. Avocado, shichimi, and spicy sauce.
Crab Roll US$8.50
Crab meat wrapped in rice and seaweed, often accompanied by cucumber or avocado.

All Day - Bundles
Volcano Roll Bundle US$14.95
Picked for you. Baked scallop, squid, crab, shrimp, cream cheese, and spicy mayonnaise. Served with your choice of Coca-Cola product.
Tiger Roll (Whole Roll Deep Fried Cut 10 Pieces) Bundle US$14.95
Smoked salmon, avocado, cream cheese, shrimp, crab and masago. Served with your choice of Coca-Cola product.
Hibachi Chicken Bundle US$19.95
Soup, salad, shrimp appetizer, vegetables and steamed rice. Served with your choice of Coca-Cola product.

All Day - Drinks
Coke US$3.50
The cold, refreshing, sparkling classic that America loves.
Sprite US$3.50
The cold, refreshing flavors of lemon and lime, perfectly blended.
Sweet Tea US$3.50
Refreshing sweet tea brewed to perfection.
Coke Zero US$3.50
The same great taste but with zero calories.
Ramune (Original) US$3.95
Naturally flavored Japanese soda with a unique marble seal.

Sakura sushi & grill Details

Service options
No-contact delivery
Delivery
Takeaway
Dine-in

Highlights
Fast service
Great tea selection

Popular for
Lunch
Dinner
Solo dining

Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Offerings
Alcohol
Beer
Healthy options
Small plates
Vegetarian options
Wine

Dining options
Lunch
Dinner
Dessert
Seating
Table service

Amenities
Toilet

Atmosphere
Casual
Cosy
Trendy

Crowd
Groups

Planning
Accepts reservations

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids
High chairs
Kids' menu

Parking
Free of charge street parking
Free parking lot
Parking

Sakura sushi & grill Photos

Sakura sushi & grill Location

Sakura sushi & grill

Georgia Douglas County Douglasville Stewart Mill Road

4900 Stewart Mill Rd suite j, Douglasville, GA 30135, USA

Sakura sushi & grill Reviews

So I have lived in douglasville for over 10 years. One of the only sushi places I order from is sakura. Well since covid I think they have gone downhill. They don't do dine in anymore which is what we usually do. We come here less and less because of this. This past order I got was a joke. I almost always get the soup and it's amazing and in a large container. Well today I ordered $50 worth of sushi and 2 soups. Look at the size of these soups they gave me!! It cost $6 for some broth. I told the manager that I have never seen such a small amount. she said I had to take it up with the online service I ordered through. Well I thought I was ordering from the restaurant so that was annoying. I had to call someone else to fix my order while I was in the restaurant and they clearly messed up not the 3rd party taking my money. The manager never offered to make it right just kept saying I had to deal with some other company. The sushi is actually decent but you don't get enough for what you pay. There are way more places that are just as good and charge less or give you more. I really didn't want to do a bad review because I loved this place but either they have new management or just being cheap after covid. Either way it's just not that great anymore 😕 You can go to so many other hibachi and sushi places that actually have dine in and customer service. I gave this place another chance today and it was worse than the last time I ordered. I got the Cali roll eel roll and dragon roll. The Cali roll was fine but there was no eel or eel sauce on the eel roll. The dragon roll was like a Cali roll with shrimp. It was just pathetic and this is the final time I will ever order from here.
January 17 · Meredith Kaufman
I ordered delivery Tuesday night and was pretty disappointed because I was treating myself and taking the night off from cooking. The Hawaiian roll was ok but it was not topped with tempura flakes but instead with Panko breadcrumbs which weren’t crunchy at all. More of a soggy mess with the teriyaki on it. The volcano roll was worst of the two. It was just the crab mix and non of the listed crab,scallop and shrimp it was supposed to be in the mix. Also it was extremely greasy to the point of me scraping the crab mix off the top the sushi roll beneath was fully saturated in oil. Yuck. And I picked sushi over greasy pizza that night. Not what I expected🙁 Not to mention there was plastic in my roll ,which I understand they use serran when they wrap snd cut the rolls,but still. No chopsticks,napkins,and only two soy packs which wouldn’t have been enough had I actually eaten the sushi.
November 05 · G Hood
Sad. $16 for this lunch. Drowned in salty soy sauce, definitely didn’t taste like teriyaki. The chicken was over cooked and not seasoned at all. The vegetables and rice tasted cold as if it was out on a buffet line, very stale dry taste.Also, the customer service was unpleasant. Apparently a younger guy is taking orders yet when I walked in, he was on his phone and never greeted me nor offered a menu. I had to get his attention 3 times to find a menu and place my order.DO NOT spend your hard earned money here.
July 01 · Mel Rell
Soup and Salad not pictured but even with that qualifier does this look like over 50 dollars worth of food? Poor quality, chicken was overcooked,..shrimp and salad were delicious but child sized portions left us disappointed.
July 29 · Gary Stevens
Pictured is a $14 roll. It’s a joke right?? I supposedly ordered the Dynamite roll. However it was mostly rice and a few sad small pieces of fish and a BUNCH of crunchy bits. No other ingredients. It was dry and gross. I threw half of it out. The calamari I ordered was fake. Not real calamari. It was rubbery perfect circles which everyone knows is not true calamari. Thankful Grubhub gave me a partial refund. This was a terrible mistake.
September 28 · Lauren Greer