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Japanese RestaurantJapanese Restaurant Near MeNorth CarolinaCumberland CountyFayettevilleWestoverJapanese Restaurant in Cross Creek MallSarku Japan
Sarku Japan ico

Sarku Japan

419 Cross Creek Mall, Fayetteville, NC 28303, USA

3.0
$16 well-spent! Got Chicken Teriyaki, fried rice, a veggies, and a large diet coke. The line was long but the employees work fast! You definitely have to speak up to be heard over the ambient sounds of the mall, and the grill. The grill is regularly cleaned and looked immaculate when I went. The portions are excellent. Great amount of rice and veggies to complement the large portion of chicken I ordered. Ask for teriyaki sauce NOT FROM THE CASHIER, but as you pick up your food and the gentleman working the grill will pour extra over your meal. This is now my primary Sarku location and I couldn’t be happier. Will take my fiancé back here soon! - Matt Coyne
Sarku Japan Overview Intro Photos Location Reviews

Sarku Japan Introduce

For those in the North Carolina region, particularly within Fayetteville, seeking a quick, fresh, and satisfying Japanese meal, Sarku Japan at Cross Creek Mall stands as a consistently reliable choice. Since its establishment, Sarku Japan has aimed to provide a healthy and flavorful alternative to traditional fast food, specializing in "made-to-order" Japanese cuisine prepared with high-quality ingredients right before your eyes. It’s a go-to spot for busy shoppers, mall employees, and anyone in Fayetteville craving a hearty plate of teriyaki or a fresh sushi roll without a long wait. This location has garnered a reputation for its efficiency, generous portions, and consistent quality, making it a staple for many locals.

Location and Accessibility

Sarku Japan is conveniently situated within the bustling Cross Creek Mall in Fayetteville, North Carolina, making it highly accessible for a wide range of customers. You can find them at:

419 Cross Creek Mall, Fayetteville, NC 28303, USA

Being located inside a major shopping mall offers several advantages in terms of accessibility. There is ample parking available throughout the mall, so finding a spot is rarely an issue. The restaurant is typically found within the food court area or a designated quick-service section of the mall, which means it’s easy to pop in for a meal during a shopping trip, or for a quick lunch if you work nearby.

The hours of operation generally align with mall hours, meaning it's open for lunch and dinner every day of the week. Specifically, hours are typically Monday-Saturday from 11 AM to 8 PM, and Sunday from 12 PM to 6 PM. This accessibility, combined with the quick-service nature of Sarku Japan, makes it an ideal spot for a fast and convenient meal in Fayetteville, allowing patrons to grab delicious Japanese food without disrupting their busy schedules.

Services Offered

Sarku Japan specializes in providing freshly prepared, Teppanyaki-style Japanese cuisine in a quick-service format, alongside a selection of sushi. Their services are designed for efficiency and customization, catering to various preferences.

  • Made-to-Order Teriyaki Entrees: This is a cornerstone of their offering. Popular options include Chicken Teriyaki, Chicken & Shrimp Teriyaki, Beef Teriyaki, Beef & Shrimp Teriyaki, and Shrimp Teriyaki. These dishes are cooked on a teppanyaki grill in front of the customer and typically come with mixed vegetables and a choice of steamed white rice, fried rice, or noodles (additional cost for the latter two).
  • Bento Boxes: For a more comprehensive meal, Sarku Japan offers Bento Boxes (e.g., Chicken, Beef, Shrimp, Salmon Bento). These typically include a choice of rice/noodles, a garden salad, California rolls (4 pcs), and dumplings (3 pcs).
  • Sushi Rolls: They offer a variety of authentic, fresh-made sushi rolls, including classic options like California Roll, Shrimp Tempura Roll, Chicken Teriyaki Roll, Spicy Tuna Roll, Salmon Avocado Roll, Tuna Roll, Salmon Roll, and Vegetable Roll.
  • Starters/Appetizers: The menu features popular Japanese appetizers such as Dumplings (Gyoza), Chicken Egg Rolls, Vegetable Spring Rolls, and Shrimp Tempura.
  • Customization Options: Customers can customize their orders by requesting extra teriyaki sauce directly from the grill cook (rather than the cashier), and sometimes have choices of rice (white or brown) or noodles.
  • Dine-In & Takeout: As a food court establishment, Sarku Japan is well-equipped for both dine-in (at mall food court seating) and convenient takeout.
  • Delivery Services: The restaurant partners with third-party delivery services like DoorDash and Uber Eats, allowing customers in Fayetteville to enjoy their meals from the comfort of their homes.
  • Children's Menu: A Kids' Chicken Teriyaki Bowl is available, served with steamed rice and a kid's size soda, making it a family-friendly option.
  • Vegetarian Options: Sarku Japan offers vegetarian-friendly choices, such as vegetable spring rolls and the Vegetable Roll.
Features / Highlights

Sarku Japan at Cross Creek Mall has several prominent features and highlights that contribute to its popularity and positive customer experiences in Fayetteville.

  • Fresh, Made-to-Order Food: A significant highlight is their commitment to preparing meals fresh on a teppanyaki grill right in front of the customer. This transparency and freshness are frequently praised.
  • Excellent Portions: Customers consistently commend the generous portion sizes, noting a "great amount of rice and veggies" complementing a "large portion of chicken" or other protein, ensuring a filling meal.
  • Fast and Efficient Service: Despite sometimes long lines, employees are noted for working quickly, ensuring that food comes out fast. This speed is crucial for a mall food court setting.
  • High-Quality Teriyaki: The Chicken Teriyaki, in particular, is a standout item, often described as "high quality and excellent!" and a primary reason for repeat visits. Customers can even request extra sauce directly from the grill.
  • Cleanliness of Grill Area: The grill is regularly cleaned and noted for looking "immaculate," which reassures customers about hygiene and food preparation standards.
  • Convenient Mall Location: Being inside Cross Creek Mall makes it an ideal spot for a quick bite while shopping or for mall employees, offering easy access and ample parking.
  • Reliable for Delivery: The availability and positive feedback for delivery services (e.g., DoorDash) highlight its convenience for those who prefer to eat at home.
  • Affordable & Value-Oriented: Customers often feel their money is "well-spent," indicating that the generous portions and quality food provide good value for the price.
Promotions or Special Offers

Sarku Japan, including its Cross Creek Mall location in Fayetteville, occasionally offers promotions that enhance the value for its customers. While not always constant, here are some typical special offers or ways to save:

  • "Chicken Teriyaki Meal" Promotion: Sarku Japan frequently offers a bundle deal like the "Chicken Teriyaki Meal." This promotion typically includes a Chicken Teriyaki entrée, a small fountain drink or bottled water, and two pieces of spring roll for a set price (e.g., $11.99). It's important to note that substitutions may not be allowed, and upgrades to fried rice or noodles might incur an extra charge. This offer is generally valid at participating stores only and is usually not applicable for third-party delivery services.
  • Sarku Japan Rewards Program: Customers can sign up for the Sarku Japan Rewards program, often through their official website or mobile app. Benefits of joining this program can include:
    • $5 off your first order upon signing up.
    • Earning points with every purchase, which can be redeemed for free meals and exclusive offers.
    • Receiving special birthday rewards.
    • Gaining early access to other promotions.
    • The convenience of ordering ahead for pickup, allowing customers to skip the line.
  • National Chicken Teriyaki Day Giveaways: Sarku Japan has been known to celebrate "National Chicken Teriyaki Day" (e.g., in December) with special contests where customers can enter to win prizes like free Chicken Teriyaki for a year. These contests typically require ordering through the Sarku Japan Rewards app to qualify.

For the most current and specific promotions available at the Fayetteville Cross Creek Mall location, it is always advisable for local users to check the official Sarku Japan website, download their mobile app, or inquire directly at the restaurant.

Contact Information

For inquiries or to learn more about Sarku Japan at Cross Creek Mall, you can reach them using the following contact details:

Address: 419 Cross Creek Mall, Fayetteville, NC 28303, USA
Phone: (910) 239-2285
Mobile Phone: +1 910-239-2285

Conclusion: Why This Place Is Suitable for Locals

For the residents of Fayetteville, North Carolina, Sarku Japan at Cross Creek Mall is an exceptionally suitable and highly recommended destination for Japanese cuisine, particularly for those who value speed, generous portions, and consistent quality. Its prime location within a major shopping center offers unparalleled convenience, with ample parking and easy access for anyone looking for a quick yet satisfying meal while out and about. The core appeal lies in its "made-to-order" teriyaki dishes, cooked fresh on a clean grill right before the customers' eyes, ensuring both transparency and optimal flavor. Patrons consistently rave about the excellent portion sizes, which provide great value for the money, making it a fulfilling option for lunch or dinner. The efficiency of the staff, who work quickly even during peak times, means that delicious food is served promptly, catering to those with limited time. Furthermore, the availability of a loyalty program and occasional promotions, coupled with reliable delivery services, adds layers of convenience and value for local patrons. Whether you're a regular mall-goer or simply craving a dependable and tasty Japanese meal in Fayetteville, Sarku Japan delivers on its promise of fresh, fast, and flavorful food, solidifying its position as a favorite local spot.

Sarku Japan Photos

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Sarku Japan Location

Sarku Japan

419 Cross Creek Mall, Fayetteville, NC 28303, USA

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