Shin-Sen-Gumi Hakata Ramen Express DTLA Introduce
For those in California seeking a quick, satisfying, and authentic ramen experience, Shin-Sen-Gumi Hakata Ramen Express DTLA offers a convenient option in the bustling heart of Los Angeles. While online reviews present a mixed bag of experiences, with some highlighting significant issues, a notable perspective points to this location as a source of "fantastic food at reasonable prices," praising the culinary skills of "Jason the chef." This suggests that, for many, a visit can indeed yield a delicious and worthwhile meal.
Shin-Sen-Gumi is a well-known name in the ramen scene, specializing in Hakata-style ramen, characterized by its rich, cloudy tonkotsu (pork bone) broth and thin, straight noodles. The "Express" designation often implies a focus on speed and efficiency, catering to the fast-paced urban environment of downtown Los Angeles. While delivery experiences appear to be a point of contention for some customers, the in-person dining experience, particularly the quality of the food prepared by the chef, remains a draw for others.
Beyond their signature ramen, this location is also noted for its "incredible KatsuDon," offering a broader taste of Japanese comfort food. This variety, combined with the promise of good quality at reasonable prices, positions Shin-Sen-Gumi Hakata Ramen Express DTLA as a potentially valuable spot for locals and visitors navigating the diverse culinary landscape of downtown Los Angeles. As with any popular eatery, understanding the nuances of service and dining format can greatly enhance the overall experience.
Shin-Sen-Gumi Hakata Ramen Express DTLA is located at 358 W 38th St, Los Angeles, CA 90037, USA. This address places it within the broader downtown Los Angeles area, a vibrant and densely populated urban center in California known for its diverse culinary scene and bustling activity. Its "Express" format suggests it caters to a fast-paced environment, typical of downtown locations.
For those traveling by car, its position within downtown Los Angeles means accessibility from various parts of the city and surrounding areas in California. While specific parking details are not provided in the reviews, downtown areas typically offer a mix of street parking (metered) and numerous paid parking garages. Diners should anticipate needing to locate and potentially pay for parking, especially during peak hours. Utilizing parking apps to find available spots nearby would be advisable for a smoother arrival.
Downtown Los Angeles is exceptionally well-served by public transportation, making Shin-Sen-Gumi Hakata Ramen Express DTLA easily accessible without a car. Numerous Metro rail lines and bus routes converge in the downtown area, providing convenient options for commuters and residents from across Los Angeles County. For those opting for ride-sharing services, the precise address ensures easy navigation for drop-off and pick-up.
The location in a busy urban setting means it’s designed for quick access for those in the immediate vicinity, whether they are office workers, residents, or visitors exploring the area. Its convenience makes it a suitable spot for a quick and satisfying meal amidst the dynamic atmosphere of downtown LA.
Shin-Sen-Gumi Hakata Ramen Express DTLA primarily focuses on providing a quick-service ramen experience, typical of an "Express" format in a bustling urban environment. While customer experiences may vary, here's an overview of the services and offerings based on available information:
- Hakata-Style Ramen: Specializes in authentic Hakata-style ramen, which typically features a rich tonkotsu broth and thin noodles.
- KatsuDon: Offers "incredible KatsuDon," providing another popular Japanese comfort food option beyond ramen.
- Extra Toppings (Paid Option): Customers have the option to pay extra for additional toppings to customize their ramen bowls.
- Dine-In Service: While implicitly offered, the "Express" format suggests a more casual, possibly counter-style or limited seating for quick consumption.
- Delivery Service: Available through third-party platforms like Uber Eats. It's important for customers to be aware of the potential for variation in delivery experiences compared to dining in.
- Chef Prepared Food: Highlights the quality of food prepared by "Jason the chef," indicating skilled culinary preparation.
- Reasonable Prices: The food is noted for being available at "reasonable prices," suggesting good value for money.
Shin-Sen-Gumi Hakata Ramen Express DTLA possesses some noteworthy features and highlights that attract customers, despite mixed experiences from online reviews:
- **"Fantastic Food" (for in-person dining):** A key highlight is the praise for "fantastic food" when dining in, indicating a high quality of ramen and other dishes prepared on-site.
- **"Amazing Ramen" by Chef Jason:** Specifically, "Jason the chef here makes amazing Ramen," pointing to a skilled individual behind the culinary offerings.
- **"Incredible KatsuDon":** Beyond ramen, their KatsuDon is singled out as "incredible," offering a compelling alternative or complement to their noodle dishes.
- Reasonable Prices: The restaurant is noted for offering its dishes at "reasonable prices," which is a significant advantage in the downtown Los Angeles dining scene.
- Convenient Downtown LA Location: Situated in a bustling urban area, it offers a quick and accessible option for those in the vicinity.
- Shin-Sen-Gumi Brand Recognition: As part of the broader Shin-Sen-Gumi group, it carries a degree of brand recognition for authentic Hakata ramen.
Based on the provided customer reviews for Shin-Sen-Gumi Hakata Ramen Express DTLA, there is no explicit mention of specific ongoing promotions or special offers. The reviews focus on the quality of the food and service experienced by customers, with mixed feedback on consistency, particularly for delivery orders.
Given its "Express" format and downtown Los Angeles location, this type of establishment might focus on speed and value as inherent aspects of its service rather than traditional promotional deals. However, like many quick-service eateries in urban areas, they may periodically feature or participate in:
- Lunch Specials: Offering specific ramen bowls or combos at a set price during weekday lunch hours to attract the office crowd.
- Delivery Platform Promotions: Participating in special deals or discounts offered through third-party delivery apps like Uber Eats (though customer experiences with delivery quantity should be noted).
- Loyalty Programs: Some restaurant chains, including Shin-Sen-Gumi, might have a broader loyalty program that applies across their locations, rewarding frequent diners.
- Seasonal Menu Items: Occasionally introducing limited-time ramen variations or side dishes that incorporate seasonal ingredients.
To inquire about any current promotions, daily specials, or specific offerings, the most reliable approach is to directly contact Shin-Sen-Gumi Hakata Ramen Express DTLA via phone or to check their official website or social media channels (if available). This will provide the most accurate and up-to-date information on any deals that could potentially enhance your dining experience.
To connect with Shin-Sen-Gumi Hakata Ramen Express DTLA for inquiries or to consider placing an order, here is their direct contact information:
- Address: 358 W 38th St, Los Angeles, CA 90037, USA
- Phone: (213) 344-4872
- Mobile Phone: +1 213-344-4872 (This number is likely the same as the main phone, provided for clarity and ease of dialing, particularly for those calling from different areas.)
Given some of the feedback regarding phone responsiveness, for time-sensitive inquiries or orders, it might be advisable to consider visiting in person if feasible, especially for new customers. When placing delivery orders, it's always good practice to double-check order details and confirm contents upon receipt to ensure accuracy. The team will be able to assist with general questions about their menu and operating hours.
Shin-Sen-Gumi Hakata Ramen Express DTLA presents a nuanced option for locals in the California region, particularly those navigating the fast-paced environment of downtown Los Angeles. While some aspects of its service, specifically for delivery, have received criticism, there's clear evidence that for many, it offers a valuable and delicious in-person dining experience that makes it suitable for locals.
Firstly, for Californians seeking authentic Hakata-style ramen in a convenient downtown location, this establishment offers just that. The specific praise for "Jason the chef" making "amazing Ramen" highlights the potential for a truly satisfying bowl when the food is prepared and consumed directly on-site. This focus on culinary skill and flavor provides the quality that discerning ramen lovers seek.
Secondly, the availability of "incredible KatsuDon" expands its appeal beyond just ramen, offering locals more diverse Japanese comfort food options. This variety, combined with the stated "reasonable prices," makes it an attractive choice for those looking for a filling and flavorful meal that won't break the bank in a typically expensive urban area. For budget-conscious locals who still desire quality, this aspect is a significant draw.
Lastly, for locals working or living in downtown LA, the "Express" format and central location on W 38th Street are inherently convenient. While issues with delivery quantity have been noted, for those who can visit in person, it offers a quick and accessible option for a warm, authentic meal during a busy day. The convenience factor, coupled with the potential for fantastic food, positions Shin-Sen-Gumi Hakata Ramen Express DTLA as a pragmatic and often rewarding choice for the local community seeking their ramen fix in the heart of the city.
Shin-Sen-Gumi Hakata Ramen Express DTLA Photos

Shin-Sen-Gumi Hakata Ramen Express DTLA Location
Shin-Sen-Gumi Hakata Ramen Express DTLA
358 W 38th St, Los Angeles, CA 90037, USA
Shin-Sen-Gumi Hakata Ramen Express DTLA Reviews
SAVE YOUR MONEY AND DO NOT ORDER FROM HERE!Horrible service and quantity.I ordered for delivery and got a half-filled bowl of ramen with a quarter-filled broth to pour into it. This is unacceptable.I've tried calling this location multiple times but they refuse to answer the phone maybe because of all the complaints.I should've checked Google before Uber Eats because this rating makes way more sense.Quantity size is a joke. I even paid extra for extra toppings and got a ketchup packet of ginger & a non-hardboiled egg.
Jan 31, 2025 · Jose MelendezSurprised with the reviews here, this location has fantastic food at reasonable prices. Jason the chef here makes amazing Ramen and KatsuDon is incredible at this location.
Apr 30, 2025 · FrankAs you can see some bad comments just showing up out of nowhere, Do not believe in bad comments just go there and believe what you try !This is my número uno most delicious Ramen!!I’ll be there soon! 😋
Feb 26, 2025 · Joel VasquezGot my little sister also my stomach is hurting the soup was prob passed it date
Mar 30, 2025 · EL CUACHITOThe food was great. However, this is not a sit down restaurant! Although it says on google that you’re able to dine in, you’re not! This is a drive through and pick up restaurant. To order, either scan the code at the entrance or order online. They’ll text you when your oder is ready for pick up. If you’re expecting to sit down, relax, eat ramen, and drink a glass of wine, this isn’t the spot. Go to the other locations.
Jan 18, 2022 · sharese arzu
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