Shiroi Sushi Introduce
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Shiroi Sushi is a Japanese restaurant located at 14103 Winchester Blvd, Los Gatos, CA 95032, USA. In the context of a platform like "Doctor Near Me," which typically pertains to healthcare services, introducing a restaurant requires a broader interpretation. While Shiroi Sushi doesn't offer medical services, it provides sustenance and a culinary experience, which can contribute to general well-being and satisfaction. Thus, for those seeking a "cure" for their sushi cravings or a comforting meal, Shiroi Sushi presents itself as a dining option in the Los Gatos area.
Based on the available information, Shiroi Sushi primarily focuses on serving sushi and other related Japanese dishes. The core offering revolves around various types of sushi, which typically include nigiri (sliced fish over rice), sashimi (sliced raw fish), and a variety of sushi rolls, both traditional and contemporary. The menu would likely also feature appetizers, salads, and potentially some cooked Japanese dishes, offering a comprehensive selection for Japanese cuisine enthusiasts.
The environment and ambiance of Shiroi Sushi, based on the limited positive information available, would typically aim to provide a traditional or modern Japanese dining experience. Sushi restaurants often strive for a clean, minimalist, and serene atmosphere, sometimes featuring a sushi bar where diners can watch the chefs prepare their food. The interior design might incorporate natural wood elements, subtle lighting, and Japanese decor to create a calm and inviting space for patrons. The presence of tables suggests a setup for both individual diners and small groups. However, specific details about the decor, seating capacity, or overall aesthetic are not available in the provided text.
Regarding services, a sushi restaurant generally offers dine-in, and potentially takeout services. The expectation for a sushi establishment includes prompt seating, efficient order taking, and timely delivery of freshly prepared dishes. Professional and polite interactions between staff and customers are crucial for a positive dining experience. However, it is essential to address the significant concerns raised in the provided customer reviews regarding the service at Shiroi Sushi. One customer recounted an incident where they were refused a table despite visible availability, met with a "flat NO" and a dismissive hand wave by a waitress. Another customer described a deeply distressing experience where, after an hour's wait and finally being seated, a waiter allegedly refused to take their order for an Unagi Sushi and a large beer, demanding they order more and asking them to leave. This incident reportedly caused a child to cry and led to an embarrassing confrontation that was only resolved after the customer spoke to the boss. These accounts highlight serious issues with perceived rudeness, discriminatory behavior, and a lack of basic customer service, which significantly impact the overall dining experience and customer willingness to return.
As for the features of Shiroi Sushi, its primary feature would be its focus on sushi, offering a range of fresh fish and expertly crafted rolls. Sushi restaurants often pride themselves on the quality of their ingredients, particularly the freshness of their fish, and the skill of their sushi chefs. The availability of diverse rolls, traditional nigiri, and sashimi would be key features attracting sushi lovers. While the provided reviews do not detail specific menu items beyond "Unagi Sushi" and a general mention of liking their "food," the core feature remains its specialization in Japanese sushi cuisine.
Promotional information for Shiroi Sushi is not available in the provided text. Typically, restaurants might offer happy hour specials, loyalty programs, seasonal menus, or online ordering discounts to attract and retain customers. However, any such promotions for Shiroi Sushi are not mentioned. Given the severe negative feedback concerning customer service, it is paramount for the establishment to address these issues before any promotional efforts can be truly effective in building a positive reputation and attracting new clientele.
In conclusion, Shiroi Sushi in Los Gatos, located at 14103 Winchester Blvd, presents itself as a sushi restaurant aiming to serve the local community with Japanese cuisine. While the restaurant's core offering likely centers around a variety of sushi and related dishes, the most prominent information gleaned from customer reviews points to significant and highly negative experiences related to customer service. Issues such as alleged rudeness, refusal of service, and perceived discriminatory behavior are critical aspects that potential diners should be aware of. While the food itself might have been enjoyed by some in the past, as one reviewer noted, the reported customer service issues appear to be a major deterrent for return visits. For those considering dining at Shiroi Sushi, it is advisable to proceed with caution and be mindful of the prevalent customer feedback regarding service quality. The phone number for Shiroi Sushi is (408) 340-5965 or +1 408-340-5965, should you wish to contact them directly for inquiries.
Shiroi Sushi Photos










Shiroi Sushi Location
Shiroi Sushi
14103 Winchester Blvd, Los Gatos, CA 95032, USA
Shiroi Sushi Reviews
The rudest customer service I’ve ever experienced. Went in at about 8:10pm, asked “ Do you have a table for 2?” Mind you , I see a 2 top and 4 top open. The response the rude waitress gave was just a flat “NO” waving me off with her hand. I turned around and left. I liked their food, but I will never return. At least not while she still works there.
Mar 30, 2025 · Brandi MMy kid was in tear right in front of me because after an hour wait, finally getting a sit, the rude waiter refused to take our order. We are the only two Asian customers in the restaurant. We ordered Unagi Sushi and a large beer. The rude waiter said we have to order more and asked us to leave the store. After my boy burst into tears and then every Caucasian customer starts paying attention to the side table we sit, I got to talk to the boss who was behind the bar the whole time and explained what happened. Finally our order was taken. I would never come back to this store again. The first time I felt so left out after being in the States for 15 years was in this Japanese restaurant. I felt sorry for my boy. I was so embarrassed when he asked me why she ignored us but helped another family that came after us. I don’t know how to explain. If you have children, make wise decisions before you step in this place.
Feb 15, 2025 · Ya YouIf I can score a negative star on this place I would. The service in this place is extremely sad and disheartening. I feel sorry for the people who work here. The food is good but decided to give it a poor score because of the service. I come by to get a couple items and the lady who attended me had a face like she has a stick up her you know what. So sad for her.
Mar 09, 2025 · Jesus MunguiaExcellent menu options with really tasty fish and miso soup. The wait staff was so nice and attentive. Would definitely recommend. The 49er roll, Netflix roll (pictures) and Barracuda roll (eaten before pictured) were my favorite.
Mar 16, 2023 · Ryan O'HalloranCrazy lady ran out to our car after us after she forgot to add a $3 Miso soup to our bill.She accused us of not paying the whole bill. Very rude service, wouldn't even acknowledge us when we said thank you for the meal. Would NEVER EVER come back to this place. I should have taken back my tip.
Feb 02, 2025 · mike b
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