Sushi Factory in Jacksonville, FL: Fresh Japanese Flavors on Philips Highway

Sushi Factory Introduce

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A Taste of Japan in Jacksonville: Welcome to Sushi Factory on Philips Highway

For Florida residents in Jacksonville seeking a diverse and delicious Japanese dining experience, Sushi Factory on Philips Highway offers a compelling choice. This local establishment has quickly become a go-to spot for its commitment to fresh ingredients, expertly prepared dishes, and a welcoming atmosphere. Whether you're a sushi enthusiast, a fan of sizzling hibachi, or simply looking for a satisfying Japanese meal, Sushi Factory aims to deliver a memorable culinary journey right in your neighborhood.

Customers consistently praise Sushi Factory for its "fresh and delicious" food, highlighting favorites like their shrimp tempura and dynamite rolls, as well as hearty hibachi chicken and steak bento boxes. Beyond the enticing menu, the restaurant is celebrated for its "fast and polite service," ensuring a smooth and enjoyable dining experience. The "welcoming ambiance" with various seating options, combined with the unique experience of seeing "sushi chefs prepare your food right in the dining room," adds to the overall appeal. It’s a place that genuinely leaves a positive impression, with many patrons expressing their intent to "definitely visit this place again."

Prime Location and Easy Accessibility on Philips Highway

Sushi Factory is conveniently located at 7159 Philips Hwy Suite 3, Jacksonville, FL 32256, USA. This address places it directly on Philips Highway, a major and easily navigable thoroughfare in Jacksonville. Its position between JTB (Butler Blvd) and Philips Highway makes it highly accessible for residents across various parts of the city, whether you're coming from work, home, or running errands.

Being situated in a suite within a commercial complex on Philips Highway typically means that ample parking is readily available. This provides a significant advantage for Florida diners, as it allows for a hassle-free arrival and departure, whether you choose to dine in or pick up a takeout order. The straightforward access makes Sushi Factory an ideal spot for a quick lunch, a convenient dinner, or a casual meal with family and friends.

Extensive Services Offered at Sushi Factory

Sushi Factory is dedicated to providing a versatile and convenient dining experience, offering a range of services to cater to every customer's needs:

Dine-In Service: Enjoy the "welcoming ambiance" with both booth and table seating options. The dining room offers the unique experience of watching "sushi chefs prepare your food right in the dining room," adding to the interactive nature of your meal.
Takeout/Pickup: A popular and efficient service for customers who prefer to enjoy their Japanese cuisine at home or on the go. Orders can be placed by phone or through their online system for convenient pickup.
Online Ordering: Sushi Factory provides robust online ordering capabilities through their dedicated website (sushifactoryjax.com) and major third-party platforms like Uber Eats and DoorDash. This allows customers to easily browse the comprehensive menu, customize their dishes, and place orders for either pickup or delivery with ease.
Delivery Services: Partnering with popular food delivery platforms, Sushi Factory makes it simple for Jacksonville locals to have their favorite sushi, hibachi, and other Japanese delights delivered directly to their doorstep.
Catering Services: For larger gatherings or corporate events, Sushi Factory offers catering options, featuring popular menu items in larger quantities, suitable for parties, office lunches, or special occasions. A minimum order of $100.00 is often required for delivery catering.
Comprehensive Japanese Menu: Sushi Factory boasts an expansive menu that covers a wide array of authentic and popular Japanese and Asian-fusion dishes, including:
- Sushi Rolls: A vast selection including classic cooked rolls (e.g., California, Dynamite, Sweet Potato Roll – a customer favorite, Shrimp Tempura) and raw fish rolls (e.g., Tuna, Salmon, Spicy Tuna, Alaska Roll). They also offer numerous Special Rolls (e.g., Crazy Roll, Manhattan Roll, JTB Roll, Lobster King Roll) and Hand Rolls.
- Hibachi: Sizzling grilled entrees such as Chicken, Steak, Shrimp, Salmon, and Scallop Hibachi, served with soup, salad, and fried rice. They also offer "Any 2 Combo Hibachi" for variety.
- Teriyaki: Classic grilled dishes including Chicken, Steak, Shrimp, and Salmon Teriyaki, also served with soup, salad, and fried rice.
- Bento Boxes: Convenient and complete meal sets available all day, such as Dynamite Roll Box, Rock n Roll Box, Shrimp Tempura Roll Box, and various Sushi and Kitchen Bento Boxes (e.g., Vegetable Tempura Box, Chicken Teriyaki Box).
- Appetizers: A diverse range from both the kitchen (e.g., Edamame, Gyoza, Krab Rangoon, Spring Rolls, Shrimp Tempura, Takoyaki, Soft Shell Crab) and sushi bar (e.g., Sashimi Appetizer, Jalapeño Popper, Pepper Tuna).
- Soups & Salads: Traditional options like Miso Soup, Clear Soup, Seaweed Salad, and House Green Salad.
- Fried Rice & Noodles: Including Chicken, Steak, Shrimp, and House Fried Rice, as well as Plain and Chicken/Shrimp Noodles.
- Seafood Boil: A unique offering, including options like Headless Shrimp, Crawfish, Mussels, Snow Crab, and Lobster Tail, often with corn and potatoes.

Key Features and Highlights of Sushi Factory

Sushi Factory has earned a positive reputation among Jacksonville locals due to several distinguishing attributes:

Fresh and Delicious Food: Customers consistently rave about the high quality and freshness of the ingredients. Dishes like the sushi rolls, hibachi, and bento boxes are noted for being "fresh and delicious," ensuring a satisfying meal.
"Fast and Polite Service": The staff at Sushi Factory is commended for their efficiency and courteousness, contributing to a pleasant and smooth dining experience for both dine-in and takeout customers.
Welcoming Ambiance with Seating Options: The restaurant offers a "welcoming ambiance" with comfortable booth and table seating, providing a comfortable setting for various group sizes and preferences.
Live Sushi Preparation: The unique feature of "sushi chefs prepare your food right in the dining room" offers an engaging and transparent culinary experience, showcasing the artistry and freshness of their sushi.
Reasonable Prices: Patrons find the prices to be "reasonable," offering good value for the quality, freshness, and portion sizes of the food, making it an accessible option for regular visits.
Popular Sweet Potato Roll: The sweet potato roll is highlighted as a customer favorite, indicating a well-executed and highly regarded vegetarian or cooked sushi option.
Diverse Menu Selection: The extensive menu, encompassing sushi, sashimi, hibachi, teriyaki, bento boxes, and even seafood boil, ensures there’s a wide array of options to satisfy different tastes and cravings.
Consistent Quality: The sentiment of patrons being "glad we ate here" and planning to "definitely visit this place again" speaks to the consistent positive experience and quality of food.

Promotions or Special Offers

Sushi Factory frequently offers value to its customers through various promotions, especially for online orders and lunch. For Florida locals, it's worth taking advantage of these:

Free Appetizer with Purchase: Sushi Factory has a standing offer for a "Free Gyoza or Krab Rangoon or Dynamite Roll for order over $35 or more" when ordering through their website for pickup. This is a great way to get a complimentary addition to your meal.
Lunch Specials: They feature attractive lunch specials, typically available from Monday to Friday (and sometimes Saturday) during midday hours (e.g., 10:30 AM - 3:00 PM). These specials often include:
- "Any 2 Rolls" for $7.95 and "Any 3 Rolls" for $10.95, allowing for a customizable and affordable sushi lunch.
- Small Portion Hibachi and Teriyaki meals at reduced prices, served with soup or salad and fried rice.
- Sushi Lunch (5 pcs sushi, California & salmon roll) and Sashimi Lunch (10 pcs raw fish) options.
- Sushi & Sashimi Lunch combo (3 pcs sushi, 6 sashimi & California roll).
Bento Boxes (All Day): While not strictly a "promotion," their various Sushi Bar and Kitchen Bento Boxes offer a comprehensive meal with good value, including soup or salad, dumplings, a California roll, and fried rice.
Gift Cards: Sushi Factory offers gift cards, which can be a convenient way to share the dining experience with others or to manage your own dining budget.

For the most current promotions, it's always recommended to visit their official website (sushifactoryjax.com) or check their online ordering platforms like Uber Eats and DoorDash.

Contact Information

To experience the delicious Japanese cuisine and friendly service at Sushi Factory in Jacksonville, FL, here’s how to get in touch:

Address: 7159 Philips Hwy Suite 3, Jacksonville, FL 32256, USA
Phone: (904) 281-9198
Mobile Phone: +1 904-281-9198
Fax: (904) 281-9115

Typical Hours of Operation (Always subject to change, best to confirm directly):

Monday - Friday: 10:30 AM - 9:00 PM
Saturday: 11:00 AM - 9:00 PM
Sunday: Closed

It is advisable to call ahead for specific holiday hours or for inquiries regarding large party seating.

Conclusion: Why Sushi Factory is a Perfect Fit for Jacksonville Locals

For Florida residents in Jacksonville, Sushi Factory on Philips Highway stands out as an excellent and reliable choice for Japanese cuisine. Its combination of "fresh and delicious" food, "fast and polite service," and a "welcoming ambiance" ensures a consistently positive dining experience. The visible sushi preparation by the chefs adds an engaging element, while the "reasonable prices" make high-quality Japanese food accessible to all.

With an extensive menu that caters to diverse preferences – from popular sushi rolls like the sweet potato roll and dynamite roll, to satisfying hibachi and bento boxes – there’s something for everyone. Its convenient location with ample parking, along with flexible service options including dine-in, takeout, and online delivery, solidifies Sushi Factory as a practical and appealing option for any occasion. For locals seeking a delightful and dependable Japanese meal, Sushi Factory is truly a culinary destination that earns its loyal following.

Sushi Factory Food & drink

Small Portion Teriyaki
Any 2 Meats Teriyaki(S) US$13.50
Steak Teriyaki(S) US$13.25
Chicken Teriyaki(S) US$11.95
Shrimp Teriyaki(S) US$13.25
Scallop Teriyaki(S) US$15.50

Soda
Japanese Soda US$4.00
1/2 Tea&Lemonade US$2.60
Diet Coke US$2.60
A crisp, refreshing taste you know and love with zero calories.
Unsweetened Tea US$2.60
Coke US$2.60
The cold, refreshing, sparkling classic that America loves.
Lemonade US$2.60
Sweet Tea US$2.60
Dr Pepper US$2.60
Sprite US$2.60
The cold, refreshing flavors of lemon and lime, perfectly blended.

Special Rolls
Sweet Heart Roll US$12.95
Spicy tuna, avocado, cucumber roll in soy seaweed, fresh tuna on top with special sauce.
Out Of Control Roll US$12.95
Krabmeat, cream cheese, avocado inside mixed fish on top with mayo sauce.
Lobster King Roll US$15.25
Lobster tempura, cream cheese, avocado, lobster salad, roll in soy seaweed with special Sauce.
Yaki Special Roll US$10.05
fried chicken cream cheese inside, shredded krabmeat on top, with eel sauce
Pink Lady Roll US$14.10
Shrimp tempura, cream cheese, avocado, lobster salad, roll in soy seaweed with special sauce.
Florida Roll US$10.05
tempura shrimp and cream cheese inside, fried white fish outside with spicy mayo sauce
Crazy Tuna Roll US$12.95
Pepper tuna. cucumber, avocado inside spicy tuna on top with special sauce.
JTB Roll US$10.05
Shrimp tempura, cream cheese inside shredded krabmeal on top with special sauce.
Passion Roll US$12.15
Shrimp tempura, cream cheese inside lobster salad on top with special sauce.
Crazy Roll US$10.05
Shrimp tempura, cream cheese inside smoked salmon on top with special sauce.
Four Season Roll US$14.45
Tuna, salmon, escolar, yellowtail, avocado, scallion roll in soy seaweed with special sauce.
Volcano Roll US$12.95
California roll with scallop in mayo sauce baked with special sauce.
Manhattan Roll US$10.35
Eel tempura, cream cheese inside spicy tuna on top with special sauce.
Sakura Roll US$12.15
Fried calamari, cream cheese, avocado top with spicy krabmeat with special sauce.
Dancing Roll US$12.15
Spicy tuna, shrimp tempura inside spicy krabmeat on top with special sauce.
Treasure Roll US$13.30
Spicy scallop, spicy krabmeat top with spicy tuna, krabmeat with special sauce.
Sun Shine Roll US$12.15
Krabmeat, avocado, shrimp top with salmon, special sauce.
Angel Roll US$12.95
Fried calamari, cream cheese inside spicy tuna and avocado on top with special sauce.
Mexican Dream Roll US$12.95
Spicy yelloulall inside, salmon and Jalapeño on top with special sauce.
Godzilla Roll US$12.95
Shrimp tempura, cream cheese inside spicy tuna on top with spicy sauce.
Honey Roll US$10.05
Salmon, krabmeat, avocado, cream cheese deep fried with special sauce.

Small Portion Hibachi
Hibachi Chicken(S) US$11.95
Hibachi Scallop(S) US$15.50
Hibachi Vegetable(S) US$10.95
Hibachi Salmon(S) US$13.25
Hibachi Shrimp(S) US$13.25
General Tso's Chicken(S) US$11.95
Any 2 Meats Hibachi(S) US$13.50
Hibachi Steak(S) US$13.25

Hibachi Entrées
Salmon Hibachi(E) US$20.65
Any 2 Combo Hibachi(E) US$20.65
Chicken Hibachi(E) US$17.20
Scallop Hibachi(E) US$24.10
General Tso's Chicken (E) US$17.20
Vegetable Hibachi(E) US$14.90
Steak Hibachi(E) US$20.65
Shrimp Hibachi(E) US$20.65

Appetizers From Kitchen
Shumai US$6.30
Fried or steamed shrimp dumpling.
Edamame US$5.15
Steamed soybean.
Fried Calamari US$7.20
Deep fried squid with sweet chili sauce.
Vegetable Dumpling US$6.00
Steamed or Fried
Shrimp Roll US$6.00
Egg Roll US$6.00
Takoyaki US$6.30
Fried Japanese octopus ball
Chicken Tempura(A) US$6.30
Lightly batter fried chicken and vegetable.
Shrimp Tempura(A) US$7.20
Lightly batter fried shrimp and vegetable.
Haru Maki (4) US$4.00
Japanese spring roll.
Appetizer Sampler US$11.95
2 Wings, 2 Krab rangoon, 2 Dumplings, 2 Spring rolls, 2 Egg roll.
Krab Rangoon (6) US$5.50
Fried Krabmeat US$6.00
Deep fried krab stick with spicy sauce.
Gyoza US$5.50
Pan-fried or steamed pork and vegetable dumpling.
Vegetable Tempura(A) US$5.15
Lightly batter fried vegetable.
Soft Shell Crab US$8.60
Fried soft shell crab with ponzu sauce.

Sushi Bar Entrées
Spicy Roll Combo US$19.25
Spicy lima roll, spicy salmon roll, and spicy yellowtail.
Tri Color Sushi US$24.10
Three pieces tuna, three pieces salmon, two pieces yellowtail with spicy tuna roll.
Sushi Boat For 2 US$54.00
Ten pieces sushi, twelve pieces sashimi with spicy tuna and dragon roll.
Sashimi Dinner US$26.15
Fifteen Pieces assorted raw fish and a bowl of rice.
Sushi Deluxe US$24.75
Ten pieces sushi and California roll.
Sushi & Sashimi Combo US$27.60
Four pieces sushi and nine pieces sashimi with California roll.
Vegetable Roll Combo US$15.50
Sweet potato roll, avocado roll, and cucumber.
Tri Color Sashimi US$27.30
Four pieces tuna, four pieces salmon, three pieces yellowtail.
Unagi Son US$18.35
Sushi Regular US$21.30
Eight pieces sushi and California roll.
Chirashi US$24.10
Assorted fish on sushi rice.
Maki Combo US$16.95
Tuna roll, salmon roll and California roll.

Fried Rice
Steak Rice US$12.95
Shrimp Rice US$12.95
House Special Rice US$12.95
Chicken, shrimp, and beef.
Chicken Rice US$11.45

Sushi Sashimi a la Carte
Smoked Salmon US$2.60
Yellowtail US$2.90
Escolar US$2.60
Conch US$2.60
Egg US$2.30
Krab Stick US$2.30
Salmon US$2.60
Octopus US$2.60
Salmon Roe US$2.90
Shrimp US$2.30
Tuna US$2.90
Eel US$2.60

Any 3 Rolls
Any 3 Rolls US$16.95

Appetizers From Sushi Bar
Yellowtail Jalapeño US$9.80
Thinly sliced yellowtail with yuzu citrus.
Pepper Tuna US$9.80
Seared pepper tuna with ponzu sauce.
Tuna Tataki US$9.80
Seared tuna with ponzu sauce.
Sesame Tuna US$9.80
Seared sesame coated tuna with Japanese dressing.
Jalapeño Popper US$8.60
Jalapeño, cream cheese, spicy tuna, deep fried with sauce.
Sashimi Appetizer US$9.80
Seven pieces assorted raw fish.
Sushi Appetizers US$8.60
Five pieces of assorted sushi.

Teriyaki Entrées
Shrimp Teriyaki(E) US$20.65
Any 2 Combo Teriyaki US$20.65
Salmon Teriyaki(E) US$20.65
Chicken Teriyaki(E) US$17.20
Scallop Teriyaki(E) US$24.10
Steak Teriyaki(E) US$20.65

Any 2 Rolls
Any 2 Rolls US$12.50

Cooked Roll
Spider Roll US$8.50
Fried soft shell crab, cucumber, avocado.
Philly Roll US$6.05
Krabmeat and cream cheese.
Shrimp Asparagus Roll US$5.75
Dragon Roll US$8.55
Eel cucumber roll with avocado on top.
Spicy Shrimp Roll US$5.75
Shrimp Cucumber Roll US$5.75
Calamari Roll US$6.25
Deep fried calamari with cucumber.
Ricky Roll US$6.60
Krabmeat and cream cheese deep fried with special sauce.
Jaguar Roll US$7.45
Eel avocado deep fried.
Eel Cucumber Roll US$6.25
Yaki Roll US$6.05
fried chicken, cream cheese with eel sauce
Eel Cream Cheese Roll US$6.25
Shrimp Tempura Roll US$6.60
Shrimp tempura, cucumber, avocado.
Dynamite Roll US$6.60
Salmon, asparagus and krabmeat deep fried with special sauce.
Eel Avocado Roll US$6.25
California Tempura Roll US$6.90
Deep-fried California roll with special sauce.
California Roll US$5.75
Krabmeat, avocado, and cucumber.
Tokyo Roll US$7.20
Salmon, eel, cream cheese, roll deep fried with sauce
Lobster Roll US$9.20
Lobster tempura, cucumber, avocado.
Smoked Salmon Cream Cheese Roll US$6.05
Spicy Krabmeat Roll US$5.75
Rock N Roll US$7.20
Shrimp tempura, krabmeat, cream cheese.
Chicken Tempura Roll US$6.25
Chicken tempura, cucumber, avocado.
Jimmy Smith Roll US$6.60
salmon, cream cheese, Krabmeat, roll deep fried w. sauce
Salmon Katsu Roll US$6.25
Deep fried batter salmon, cheese and avocado.

Raw Fish Roll
Salmon Roll US$5.75
Spicy Yellowtail Roll US$6.60
Spicy Tuna Roll US$6.05
Tuna Roll US$6.05
Alaska Roll US$6.05
Salmon, cucumber, avocado.
Salmon Cream Cheese Roll US$6.05
Salmon Avocado Roll US$6.05
Tuna Avocado Roll US$6.25
Yellowtail Roll US$6.05
Escolar Avocado Roll US$6.05
Rainbow Roll US$9.20
California roll top with assorted fish and avocado.
Spicy Salmon Roll US$6.05
Tuna Cream Cheese Roll US$6.25
Spicy Escolar Roll US$6.05

Tempura Entrées
Vegetable Tempura(E) US$13.25
Chicken Tempura(E) US$15.50
Shrimp Tempura(E) US$16.70

Side Order
White Rice US$4.00
Eel Sauce US$0.50
Fried Rice US$4.55
Chicken Nuggets US$4.55
6 Pcs
Spicy Mayo US$0.50
Shrimp Sauce(S) US$0.75
French Fries US$2.90
Shrimp Sauce(L) US$4.30
Sweet Chili Sauce US$0.50

Salad
Krab Meat Salad US$6.05
Krabmeat, cucumber, mixed w. spicy mayonnaise sauce.
Squid Salad US$6.05
marinated shredded squid and vegetable.
House Green Salad US$2.90
Lettuce with house ginger dressing or ranch dressing
Spicy Sashimi Salad US$8.05
Assorted fish with house spicy sauce.
Avocado Salad US$5.50
fresh cut avocado and lettuce, with house ginger dressing or ranch dressing
Seaweed Salad US$5.50
marinated shredded green seaweed.

Soup
Miso Soup US$2.60
Soybean broth with tofu, seaweed, and scallion.
Clear Soup US$2.60
Mushroom and scallion

Bento Box
Rock' N Roll Box US$12.60
Honey Roll Box US$14.95
Shrimp Tempura Box US$12.60
General Tso's Chicken Box US$12.60
JTB Roll Box US$14.95
Shrimp Teriyaki Box US$13.75
Shrimp Tempura Roll Box US$12.60
Tuna & Salmon Sushi Box US$14.45
Salmon Teriyaki Box US$14.90
Dynamite Roll Box US$12.60
Chicken Teriyaki Box US$12.60
Tuna Sushi Box US$14.45
Steak Teriyaki Box US$13.75
Vegetable Tempura Box US$11.80
Salmon Sushi Box US$13.75

Vegetable Roll
Green Seaweed Roll US$5.25
Seaweed salad, avocado & cucumber
Asparagus Roll US$4.25
Sweet Potato Roll US$5.25
Vegetable Roll US$5.25
Cucumber, avocado, and lettuce.
Avocado Cucumber Roll US$5.25
Avocado & Cucumber
Avocado Roll US$4.25
Cucumber Roll US$4.25
Asparagus Tempura Roll US$5.25
fried Asparagus in the roll

Sushi Factory Details

Service options
Delivery
Takeaway
Dine-in

Highlights
Fast service
Great tea selection

Popular for
Lunch
Dinner
Solo dining

Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Offerings
Alcohol
Beer
Cocktails
Comfort food
Healthy options
Quick bite
Small plates
Vegan options
Vegetarian options
Wine

Dining options
Lunch
Dinner
Catering
Dessert
Seating
Table service

Amenities
Toilet

Atmosphere
Casual
Cosy
Trendy

Crowd
Family friendly
Groups
Locals
University students

Planning
Accepts reservations

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids
High chairs

Parking
Free of charge street parking
Free parking lot
Parking

Sushi Factory Photos

Sushi Factory Location

Sushi Factory

Florida Duval County Jacksonville Deerwood Center Philips Highway

7159 Philips Hwy Suite 3, Jacksonville, FL 32256, USA

Sushi Factory Reviews

My wife and I were going to try the newly opened Thai restaurant, but they were closed. Luckily, Sushi Factory next door is open and glad we ate here. We started off with the Shrimp Tempura and Dynamite rolls. For the Mains, my wife had the hibachi chicken with soup and salad and I ordered the Steak Bento. Reasonable prices. Will definitely visit this place again.
July 21 · JiM PiZarro
Sushi Factory has a welcoming ambulance with booth and table seating options available. Service was fast and polite. The food was so fresh and delicious. The sushi chefs prepare your food right in the dining room. My favorite was the sweet potato roll.
November 23 · Noel Lovell
Very nice and clean . Great light settings and it’s a relaxing comfortable armosphere. Food is good quality. Staff is friendly . I love miso soup. They have one of the best I’ve tried. I would recommend this place to anyone looking for a good sushi spot.
December 04 · Kyle Shine
If you’re looking for a good lunch special look no further! The sushi isn’t the best of the best but you get a lot with the sushi bento box. Mine was packaged nicely with everything I needed and it was only $10.95. It came with one specialty roll, a California roll and a couple sides so a nice little variety.
March 21 · Michelle Case
So so so disappointed today! Picked up my 2 rolls and extra sauce as well as my co worker’s sushi w/ extra sauce. We eat here often and usually the food is great. Today unfortunately was terrible ! I got about 5 minutes down the road from Sushi Factory when my co worker tells me the bag is leaking something all over her legs and my car, we grab some napkins and she covers the leak until we make it back to our office. Once we open the bag, everything in sight was covered in shrimp sauce. Not only did we not receive any of the extra sauces requested (not a big deal), we also got food that was completely drenched in sauce which was very disappointing. After cleaning all the sauce we noticed one of my co workers rolls was made incorrectly. We decided to call and request a partial refund as the entire bag was soaked and the order was incorrect in a few ways. The woman who answers told me that roll that was made incorrectly was “accidentally made wrong”. Meaning they already knew it was made wrong but put it in the order anyways to avoid having to re make it! She then tells me she will refund me 75 cents for the missing sauce and nothing else !! I even offered to provide photos of the spilled sauces all over the food. So disappointed and will never return unfortunately, used to be my favorite lunch spot. I included photos of the top of my sushi container, the bag itself, the opening in the bottom of the bag and the sauce cup showing what was left after the spill.
January 18 · Alicia Dissmore