Ocean Sushi Introduce
For New Yorkers on Staten Island, choosing a local restaurant for Japanese cuisine often comes down to fresh ingredients, quality preparation, and a welcoming atmosphere. While some diners have previously lauded Ocean Sushi for its "best sushi on Staten Island," "amazing employees," and "fresh and high quality" fish, recent severe concerns have been raised by a customer regarding food safety and the restaurant's response to these issues. It is crucial for local users to be aware of all available information to make informed dining decisions. This article will present an overview of Ocean Sushi based on available public data, including both positive feedback and a deeply concerning customer report, to help the New York community understand recent developments concerning this establishment.
Introduction / Overview
Ocean Sushi, located on Staten Island, NY, presents itself as a destination for sushi lovers, offering a range of fresh and delicious Japanese cuisine. Historically, the restaurant has received praise for its quality sushi, flavorful rolls, and attentive service, aiming to provide a welcoming and intimate dining experience. Its menu includes traditional sushi and sashimi, along with various appetizers, kitchen entrees, and special rolls.
However, it is essential to acknowledge a severe and publicly reported incident. A recent customer review dated 04/23/2025 details a deeply concerning experience involving a suspected parasitic worm found in a spicy tuna roll, leading to significant health issues and medical expenses. The customer also reported an unsatisfactory and allegedly uncooperative response from the restaurant's management, including attempts to dissuade them from contacting the Health Department. This incident has led to a formal complaint being filed with the NYC Health Department, and the customer has preserved evidence. While some past reviews indicate positive experiences, the gravity of this recent report necessitates caution for potential diners.
Location and Accessibility
Ocean Sushi is located at 20 Jefferson Blvd, Staten Island, NY 10312, USA. This address places it in a local commercial area within Staten Island, making it accessible for residents in the immediate vicinity and surrounding neighborhoods. Jefferson Boulevard connects to other local roads, offering relatively straightforward access by car for those in the Southern part of Staten Island.
For customers driving, the restaurant's location likely provides parking options within the plaza or nearby streets, contributing to the convenience for those visiting in person. For New Yorkers who prefer the convenience of dining at home, Ocean Sushi also offers off-premise dining solutions. They provide takeout services, allowing customers to call and pick up their orders. Additionally, Ocean Sushi partners with popular third-party food delivery platforms, including DoorDash and Grubhub, which extends their reach, enabling delivery of their menu items directly to customers' doorsteps across a wider service area on Staten Island.
Services Offered
Ocean Sushi offers a range of services and a diverse menu focusing on Japanese cuisine:
- Dine-In Service: The restaurant provides an inviting and intimate ambiance for guests who choose to dine on-site.
- Takeout: Customers can place orders for pickup, allowing for convenient enjoyment of their meals at home or on the go.
- Delivery Services: Ocean Sushi partners with major food delivery platforms like DoorDash and Grubhub, offering delivery to various locations on Staten Island.
- Extensive Sushi & Sashimi Menu: A core offering is their wide selection of fresh sushi and sashimi, including à la carte options, classic rolls (e.g., California, Tuna, Spicy Tuna), and a variety of special signature rolls (e.g., Spicy Dragon Roll, Under the Sea Roll, Toro Roll).
- Appetizers: They offer a range of appetizers from both the sushi bar and the kitchen, such as Edamame, Seafood Miso Soup, and various salads (e.g., Kani Salad, Seaweed Salad).
- Japanese Kitchen Entrees: Beyond sushi, the menu includes cooked Japanese dishes such as Hibachi entrees (Vegetable, Chicken, Salmon, Shrimp, Steak, Scallop, Filet Mignon, combinations), Teriyaki dishes (Chicken, Salmon, Shrimp, Beef), Tempura, and various Fried Rice and Noodle dishes (e.g., Yaki Udon).
- Lunch Specials: Specific lunch options for sushi, sashimi, and rolls, as well as hibachi and kitchen entrees, typically available at special pricing during weekday lunch hours.
- Party Platters: For gatherings and events, they offer party platters of sushi and sashimi, providing a convenient option for larger orders.
Features / Highlights
Based on some customer reviews, Ocean Sushi has historically presented several appealing features and highlights:
- "Best Sushi on Staten Island" (reported by some customers): Many past customers have praised the quality and taste of the sushi, with mentions of "buttery fresh sushi," "flavorful rolls," and "high-quality fish." Specific favorites included toro roll, white tuna sashimi, and under the sea roll.
- Fresh and High-Quality Ingredients: Reviews frequently mention the freshness of the fish and seafood, indicating a focus on ingredient quality in their dishes.
- Friendly and Welcoming Staff: Several customers have highlighted that the "employees are really amazing," making everyone "feel welcome" and remembering "returning customers." This contributes to a positive and personalized dining experience.
- Consistently Good Food: Many regular patrons state that "every dish we have tried is incredible" and that the food is "always fresh and very tasty," even simple appetizers like miso soup and edamame are considered "top-notch."
- Inviting Atmosphere: The ambiance is described as "casual yet inviting," "enjoyable and intimate," making it a comfortable spot for various dining occasions.
Important Note on Concerns: While the above highlights reflect positive customer experiences, it is imperative to acknowledge a serious recent concern. A detailed review from April 23, 2025, describes the discovery of a suspected parasitic worm in a spicy tuna roll, leading to subsequent health issues. The customer also reported an uncooperative and concerning response from the restaurant's management when the issue was raised. This highly unusual and serious report conflicts with the positive aspects mentioned above and is a critical piece of information for any potential diner.
Promotions or Special Offers
Based on available public information, Ocean Sushi has offered or participated in various types of promotions that might appeal to New Yorkers looking for value. It's important for customers to verify the current availability and terms of these offers directly with the restaurant or through the respective platforms, especially given recent concerns:
- Lunch Specials: Ocean Sushi typically offers dedicated "Lunch Special" menus for both sushi/sashimi and kitchen entrees. These specials, like the "Lunch Sushi" (six pieces with California roll for $9.95) or "Lunch Sashimi" (nine pieces with rice for $9.95), often provide a complete meal at a more budget-friendly price point compared to dinner menus. They also offer "Rolls Lunch Special" and "Lunch Sushi and Sashimi Combination."
- Party Platters: For larger gatherings or events, Ocean Sushi provides "Party Platters" of various sushi and sashimi combinations. While not explicitly a "discount," these platters offer a convenient and often more cost-effective way to order a large assortment of items for groups.
- Delivery Platform Promotions: Through their partnerships with major food delivery services like DoorDash and Grubhub, Ocean Sushi may participate in platform-specific promotions. These can include:
- Free Delivery: Sometimes offered for first-time users of the platform or for orders exceeding a certain minimum amount (e.g., free delivery within a 3-mile radius with a $20 minimum).
- Percentage Off or Fixed Dollar Discounts: Occasional discounts provided directly by the delivery platform or by the restaurant through the platform. These can vary and are often time-sensitive.
- Loyalty Programs: Earning points or rewards for repeat orders through the delivery apps.
- Website and Subscription Deals: Their official website includes an option to "Subscribe to DEALS," suggesting that direct promotions or special offers may be sent to subscribers. Groupon has also shown past deals for Ocean Sushi, indicating they may participate in third-party voucher programs.
Given the recent serious customer complaint, it is strongly advised that any New Yorker considering dining or ordering from Ocean Sushi verifies all current promotions and, more importantly, exercises extreme caution and due diligence regarding food safety.
Contact Information
For residents and visitors on Staten Island, New York, seeking to contact Ocean Sushi, here is their essential information:
- Address: 20 Jefferson Blvd, Staten Island, NY 10312, USA
- Phone: (718) 966-6888
This information can be used for placing orders for takeout or delivery, inquiring about menu items, or confirming current operating hours. For any health or safety concerns, it is also recommended to contact the NYC Health Department directly.
Conclusion: Why this place is suitable for locals
Historically, Ocean Sushi on Staten Island has been considered suitable for locals due to its reputation for fresh sushi, high-quality ingredients, friendly staff, and convenient location. Many past customers have highlighted it as a "hidden gem" offering excellent Japanese cuisine with a welcoming atmosphere and reliable service, including fast delivery. Its diverse menu, catering to various preferences from classic sushi to hibachi and lunch specials, also added to its appeal for the local New York community.
However, it is crucial for New Yorkers to be fully informed about a very serious and recent customer report from April 23, 2025. This report details the discovery of a suspected parasitic worm in food, leading to significant personal health issues and medical expenses. Furthermore, the customer described the restaurant's management response as highly concerning and allegedly attempting to deter escalation to health authorities. This incident is now formally reported to the NYC Health Department.
While some past positive experiences are noted, the gravity and specificity of this recent food safety concern mean that the suitability of Ocean Sushi for locals is now under significant scrutiny. Potential diners are strongly urged to exercise extreme caution, consider the full scope of available information, and prioritize their health and safety when making a dining decision regarding this establishment.
Ocean Sushi Photos










Ocean Sushi Location
Ocean Sushi
20 Jefferson Blvd, Staten Island, NY 10312, USA
Ocean Sushi Reviews
I had a deeply concerning experience at Ocean Sushi. On 04/23/2025, I ordered three rolls, including a spicy tuna roll. After eating the majority of the rolls, I found what appeared to be a parasitic worm, likely an Anisakis parasite (which can cause Anisakiasis).Shortly afterward, I developed severe gastrointestinal symptoms, including significant stomach distress and dizziness. I visited urgent care and the ER, spending $165 out of pocket, and was referred to a gastrointestinal specialist for further testing.When I called the restaurant to report the issue, I was told a driver would come verify the food. Instead, the manager, the chef, and another staff member came to my house. One of them even brought a tray of raw tuna—despite my clear request not to bring any raw food onto my doorstep—and proceeded to dig their bare hands into the tuna without gloves. They remained outside my home for nearly 40 minutes, explicitly trying to dissuade me from escalating the matter with the Health Department. The entire incident is recorded on my Ring camera.When I later spoke with the owner, Andy, he blamed the incident on “language and cultural barriers” and suggested that I could have gotten sick from “anything.” He refused to take responsibility or reimburse my medical expenses.I have filed a formal complaint with the NYC Health Department and have preserved all evidence, including photos, video footage, and medical records. I strongly urge extreme caution if you are considering dining at Ocean Sushi.I’ve also included a photo showing the difference between what may have been a strip of tuna fat (top) and what strongly resembles a parasitic worm (bottom). The difference in texture and shape is clear. I am not a food safety expert, but I trust my instincts — and I believe others should be informed.
Apr 26, 2025 · NicolasBest sushi on Staten Island! The employees are really amazing. They make everyone feel welcome and they remember all the returning customers. My husband and I come here regularly, and every dish we have tried is incredible. Even simple appetizers like the miso soup and edamame are top-notch. The fish is always fresh and high quality.Always a great experience here!
Jan 15, 2025 · Elyssa SilvermanWent to Ocean for a pre-Christmas Eve Seven Fishes dinner over the weekend, It was absolutely fabulous! Both the sushi and sashimi were superbly fresh and presented beautifully. Service was efficient and pleasant, despite having a full house and plenty of takeout orders being prepared and going out the door. We hadn't been to Ocean in a very, very long time but the owner and waitstaff still remembered us and greeted us warmly. Definitely worth the trip from the north end of the island, and definitely be back. Many thanks to the team at Ocean for another delicious and memorable night!
Dec 26, 2023 · Brooke Russell-ZacconeComing from NJ and meeting a friend from Brooklyn, I chose this place, based on menu options and reviews. It did not disappoint. Very warm staff and delicious food, with beautiful presentation. I highly recommend the Chilean sea bass. I'll be back!
Aug 06, 2024 · Lisa SuarezAside from lunch specials, Ocean can get pretty pricey. That being said, their sushi is always worth it. I’ve never been disappointed; fish is always fresh, and deliveries are fairly quick. This is the best place for sushi on the south shore.
Feb 04, 2018 · K.D. Montesano
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